Privacy Policy

At NextLeap Edu, a brand of NextLeap Global, we are committed to protecting your privacy and handling your personal data with the utmost responsibility and care. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or engage with us in any capacity. By accessing our website or using any of our services, you agree to the terms outlined in this policy.

Who We Are

NextLeap Edu is a trusted overseas education and career consulting company operated under NextLeap Global. As the data controller, NextLeap Global determines the purposes and means of processing your personal data. We specialize in helping students study abroad and supporting agent partners with streamlined admissions, visa processing, and institutional tie-ups. This privacy policy reflects our ongoing commitment to transparency and legal compliance regarding data protection and user privacy.

Information We Collect

We collect various types of personal and technical information to deliver our services effectively. The personal data we collect from you directly may include your name, contact information (email address, phone number, mailing address), passport details, academic documents such as transcripts and certificates, your preferences for country and course, and any additional information you provide through forms, applications, or consultations. If you make a payment, we may also collect necessary financial information to process your transaction securely.

Additionally, we collect data automatically when you browse our website. This includes your IP address, browser type and version, operating system, device identifiers, geographic location (inferred from your IP), pages you visit on our site, the duration of your sessions, the referring website or search terms, and cookies installed on your device. This type of data, referred to as "Device Information," helps us understand how visitors interact with our site and improve its usability and performance.

Why We Process Your Data

We process your personal data for several essential reasons. First and foremost, it enables us to offer tailored overseas education consulting services, guide you through the university application process, and assist with documentation, test preparation, and visa requirements. Your data is used to match you with suitable academic programs, communicate with universities, schedule appointments, and manage your preferences efficiently. We also use this information to personalize your user experience, respond to inquiries, and send you relevant information such as program updates, offers, or service-related notifications.

Additionally, some data is collected for analytical and statistical purposes to help us monitor website performance, detect unusual activity, and protect our systems from misuse. We only process the minimum amount of personal data necessary to fulfill these functions and retain such data only for as long as needed.

Sharing of Information

We do not sell, rent, or trade your personal data with third parties. However, in order to deliver our services, we may share your information with trusted third parties. These include universities and colleges you apply to, immigration authorities, embassy officials, sub-agents working under our network (with your consent), payment gateways, and software tools used for customer relationship management, analytics, and communication. Each of these partners is contractually obligated to use your information only in accordance with our instructions and the law.

In rare cases, we may be required to disclose your information to comply with legal obligations, enforce our policies, protect our rights or property, or safeguard our users from fraudulent, abusive, or illegal activities.

Your Rights as a Data Subject

As a resident of India, you are entitled to several rights under the Digital Personal Data Protection Act (DPDPA), 2023, which are designed to give you greater control over your personal data. These rights include:

• Right to Access: You have the right to request details about the personal data we hold about you.

• Right to Correction: If your personal information is inaccurate or incomplete, you can request updates or corrections.

• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data when it is no longer required for the purpose it was collected or if you withdraw your consent.

• Right to Consent Withdrawal: You can withdraw your consent for any data processing activities that are based on consent. Please note that this may impact the delivery of our services to you.

• Right to Grievance Redressal: If you believe your data rights have been violated, you have the right to raise a complaint with our Grievance Officer.

In certain cases, if you are covered by international data privacy laws (such as the GDPR in the European Union), you may also have additional rights such as the right to data portability, the right to object to profiling, and the right to restrict processing. To exercise any of these rights or to know more, please contact us at info@nextleapedu.com. We will respond to your request in accordance with applicable laws and within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and other similar technologies to improve your browsing experience and help us understand how our website is used. Cookies are small files stored on your device that enable us to remember your preferences, recognize repeat visits, and deliver personalized content. You may manage or disable cookies through your browser settings at any time. However, please be aware that disabling cookies may affect your ability to use certain features of our website.

Links to Other Websites

Our website may contain links to third-party websites or services that are not operated or controlled by us. Once you leave our site and access a third-party platform, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 16. If we become aware that we have unintentionally collected personal data from a child, we will take prompt steps to delete that information from our records.

Legal Disclosures

We may disclose your personal information where required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend the rights or property of NextLeap Edu, act in urgent circumstances to protect the personal safety of users of the website or the public, or protect against legal liability. Such disclosures will only be made when legally justified.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. If you have registered with us or submitted applications, we may retain your records to facilitate reapplications or future service engagements. You may request deletion of your data by contacting us at info@nextleapedu.com, subject to applicable legal obligations.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a request regarding your personal data, please do not hesitate to reach out to us:

NextLeap Edu (A Division of NextLeap Global)

Email: info@nextleapedu.com

Phone: +91 9315156154

Address: Uttam Nagar, New Delhi, India

Updates to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, we may notify you via email or through our website. Continued use of our website and services after any such updates will constitute your acknowledgment of the changes and your consent to abide by the revised policy.